UPDATED – 4/27/2020
Check-up Season – The New Normal With COVID-19
As we approach Summer and Checkup Season, we want to assure you that we are available to schedule your child’s checkup now. As usual, you can expect the same high-quality care from us as we prepare for checkups. During the summer months, there are fewer sick children in the office so it’s an excellent time to schedule your child’s Physical Examination. If it has been a year or more since your child’s last physical, please give us a call at 615-790-3200 to schedule your appointment today. Check-ups fulfill the requirements for your child’s school physical, camp, and sports physical.
As we navigate the “New Normal” the following measures will remain in place:
- CLEANING: Thorough and continual cleaning of all exam rooms and the office throughout the day and after each visit will occur. Daily Deep Cleaning of our office is also done at night
- PERSONAL PROTECTIVE EQUIPMENT: All Team members, Clinical Team, and you and your children are asked to wear a mask upon entering the building and during your time here.
- CHECK IN PROCEDURES/ELIMINATING THE WAITING ROOM: We will continue to check you in from your car and keep all of our safety precautions in place to protect you, your children, and our team.
- SICK AND WELL CHILD HALLWAYS: We have set up hallways that are dedicated to well care visits and sick visits to avoid cross contamination.
Our goal is to keep you and your family safe while visiting our office because we are all in this together! We look forward to welcoming you and your children back safely to our practice.
Video update below from Dr. Tim Carr.
UPDATED – 4/6/2020
PAF Is Following The CDC Recommendations
In accordance with the CDC recommendation, we are asking that all children and parents please wear a mask before entering the building for their appointment. You can use a bandanna or scarf as a mask if you don’t have one available. We are taking all precautions to reduce risk to our patients. Also, we are still checking patients in from the car so we can escort you straight to an exam room.
Check Ups and Telemedicine Visits
The American Academy of Pediatrics is recommending that we offer patients over the age of 2 years an option to reschedule their Health Maintenance Visit (Check-Ups). It is still recommended that the younger children receive their vaccines. We will be happy to reschedule older children’s visits to appointments on June 1, 2020 and beyond. If interested in rescheduling, please contact our office as soon as possible at 615-790-3200. We are available to schedule Telemedicine Visits if you have any concerns that need to be addressed now. We are continuing to schedule Sick children visits as well. We apologize for the inconvenience but these are unprecedented times.
If your child is due for a Medication Recheck appointment, those can be scheduled with your doctor or our Nurse Practitioner via a Telemedicine Visit. Contact our office for more details.
We have reduced Saturday hours based on need. Please call for an appointment between 8:00 and 9:00 am to schedule your child’s appointment.
Hear an update below from Dr. Robert Lillard, the newest provider at PAF!
UPDATED – 3/31/2020
Learn what’s happening at PAF in the video update below from Dr. Phyllis Townsend.
- We’re still open!
- We’re encouraging everyone to keep their checkups and get their shots.
- We’re offering Telemedicine for specific types of visits.
- We’re shortening our Saturday hours and closing by 4:00pm in the week.
- We’ve taken great steps to keep everyone safe.
The health and safety of our patients, PAF’s team, and our physicians is our top priority!
UPDATED – 3/27/2020
PAF is Here For Your Family In The Office And Through Telemedicine
We are here to continue to see your children in a safe and efficient manner.
We have taken measures to reduce the risk for you, your children, our physicians, and employees. Physicians and all Employees are having their temperature checked twice daily to make sure it is safe for them to be at work and care for your children. We are committed as an Essential Business during this time to be here for your families.
We have eliminated the Waiting Room by checking patients in over the phone. The nurse will contact the parents once they are ready for their children and escort them directly to the exam room. We have created a hallway of Exam Rooms for Sick Children only and a hallway of Exam Rooms for Well Children only. Additionally, we have assigned Physicians and Nurses to work in one specific area so as not to cross contaminate the spaces. All spaces are cleaned after each patient, again mid-day, and then in the evening by our professional janitorial service. We do have Personal Protective Equipment for our team and masks when appropriate, for your children.
We are excited to announce that our Doctors and Nurse Practitioners are now using Telemedicine for specific types of visits. Please call our office and talk with the Phone Nurse to see if your child’s visit can be done by Telemedicine. This is a simple application that we have found to be a most useful tool in caring for children.
The American Academy of Pediatrics still recommends that children receive their Well Child Check-Ups and receive vaccines based on their age. If appropriate, getting your child’s Well Child Check-Up now while there is more availability will help avoid the demand during the summer months.
We have created an Isolation Room that can be used if a child meets the suspected criteria for Coronavirus and needs to be tested.
For the latest information on COVID-19, including Clara the CDC’s symptom self-checker, click here.
UPDATED – 3/18/2020
Pediatric Associates of Franklin has ELIMINATED the Waiting Room to Ensure your Child’s Health & Safety.
Our Check-In procedure has changed to reduce risks to all children and parents. Upon arrival in the parking lot for your appointment, please give our office a call at 615-790-3200 and we will check you in over the phone.
Once the Nurse is ready for you, we will give you a call then the Nurse will meet you in the foyer and take you and your child directly to the exam room. We have separated our building to have all Sick children seen in one hallway and Well Children seen on another hallway.
Additionally, we have created an isolation room in the back of the building using a separate entrance for children who may have had exposure to the Coronavirus.
UPDATED – 3/13/2020
Coronavirus (COVID-19) Update from Pediatric Associates of Franklin
Pediatric Associates of Franklin has taken a proactive approach to ensuring that our practice protects the families that we serve. Our first priority is the health and safety of our patients, PAF’s team, and our physicians. We are monitoring the daily developments of the coronavirus and adjusting accordingly.
Ways we are protecting our practice:
- We are stocked with hand sanitizers, Clorox wipes, clinical disinfectant, protective gear, and gloves.
- Our janitorial service is also taking precautions to disinfectant daily and our Nurses are disinfecting the exam rooms and clinical areas several times throughout the day and after each patient.
- We have established clinical protocols to determine if patients should be tested according to the CDC protocols.
- We have created an isolation area for patients that suspect Coronavirus and they will enter through a different door than other patients.
- Our entire team has been educated on ways to stop the spread of germs and are following specific protocols throughout the clinic.
- We are asking that families only bring patients to the office, NO siblings please.
- We would also suggest that people over 60 years of age avoid the office unless there is absolutely no alternative.
- We have removed all books, magazines, and toys from the lobby and each exam room. If your child needs a book during the wait time please bring one from home.
- Most importantly, if your child has a FEVER and COUGH and is not ill-appearing, it is best to avoid our office. We are making every effort to safely keep these kids out of our office.
- If you child has had fever for 4 days then please contact our office so we can triage your child and schedule an appointment. We will arrange appropriate care if your child needs to be seen.
Thank you for trusting us with the care of your families!
Additional Coronavirus Resources:
- Coronavirus Disease 2019 Information for Travel
- Frequently Asked Questions and Answers: Coronavirus Disease 2019 (COVID-19) and Pregnancy
Coronavirus In Williamson County
Following Gov. Bill Lee’s confirmation of a novel coronavirus (COVID-19) case in Williamson County, there has been an increase in questions and concerns regarding this virus.
First and foremost, it’s important not to panic and to understand what can be done to help keep your family healthy. COVID-19 is not causing serious illnesses in children. People in other countries have overwhelmed the Emergency Rooms and Clinics which has increased the spread of COVID-19.
Human Coronaviruses are a family of viruses that commonly cause mild to moderate illness like the common cold. The virus that causes COVID-19 is a new strain of coronavirus that had not previously caused disease in humans but has now become capable of infecting people. As a result, our immune systems have not built up a defense yet. Like other viruses there is a greater concern for the elderly and people with compromised immune systems.
Your child SHOULD be seen for:
- Any fever (>100.4F) in a baby under 60 days
- Respiratory distress, including a barking cough, increased work of breathing, or cough that interferes with sleep or play
- Sore Throat in the absence of cold symptoms
- Ear pain for more that 2 days in kids older than 2 years, or in conjunction with fever in kids younger than 2 years of age
- Fever above 101 for more than 3 days
There is currently no vaccine available against COVID-19 and testing cannot be done in medical offices. The Tennessee Department of Health has strict guidelines for determining who needs the test and are the only ones who can process the test.
Some of the best ways to avoid the coronavirus, as well as other viruses, include:
- Wash your hands with soap for at least 20 seconds
- Stay home if sick and keep away from others who are sick
- Avoid traveling to locations that are at higher risk for the virus
- Disinfect household objects and surfaces
- Practice proper hygiene such as coughing into an elbow and avoiding touching your face.
- Avoid touching your eyes, nose, and mouth
- If you are using the alcohol-based hand sanitizers make sure it is 60% alcohol at a minimum
For additional information read the CDC’s prevention and treatment tips.
Families should also note that the flu virus poses a great risk than the coronavirus, and people should not act any differently than they do in avoiding influenza.
Family’s should go about their daily business and our office will continue to communicate important information regarding this virus to help keep the community safe.
Our office is sanitized and safe for your children to come in for Well and Sick Visits!
CORONAVIRUS Hot Line – 1-877-857-2945
For more details about the coronavirus, watch this video.